FAQs

Designing

Can you embroider a veil I have bought elsewhere?

As a designer, I pride myself on designing and stitching my veils from start to finish. From embroidery designing and stitching, to cutting out my tulle with precision, to handstitching securely to my signature gold combs. I do no offer the service of embroidering veils or products bought elsewhere.



Will my veil match my dress colour?

My soft tulle has been sourced as the perfect fabric for my embroidery designs. As standard, I use a light ivory that works beautifully with many shades of ivory dresses. Once you have ordered your veil, you recieve a sample in the post to be sure it works with your wedding dress. I am able to offer a range of different shades of tulle for brides who's dresses are more of a blush or champange colour.



I need a long veil, is it Chapel or Cathedral?

'Chapel', 'Cathedral' etc are terminology for veil lengths and can come in a range of actual measurements depending on designer. I am always happy to advise on length in terms of style, but it is a good idea that you liaise with your deess boutique on getting a measurement from comb to veil end. As standard, I suggest your veil falls 8-10" beyond your dress train but am always happy to advise on what would be best for your bespoke embroidery design.



What length do you veils come in?

Every piece I make, whether its a design from the collection or completely bespoke, is made-to-order. This means your veil can be made in absolutely any length!



How much does a bespoke veil cost?

Bespoke veil quotes are as unique as the veils themselves. My veil prices start at £225 for a simple design with personalisation such as The Mrs or The Finishing Touch of initials/name and date. For bespoke veils with unique pattern work, I have brides spending between £300 and £700. I am always happy to work with you on a design that suits your budget.



How far ahead do I need to book in with you?

This is a tricky one to answer as it depends on a number of factors such a design and time of year. Some months I have a more flexible diary, whereas other months can be booked up very far in advance. My best advice is to get in touch with me as early as possible if you think you'd like to work together on a bespoke veil. For brides ordering in advance, I schedule your veil to be made and delivered to you approximately 6-8 weeks before your wedding. A minimum lead time is 10 weeks (less than that is considered a rush order and my incur a fee). I do try and leave time in my monthly schedules for rush orders so it is always a possibility - please get in touch as soon as possible to discuss options.



How do I enquire about working with you on a veil design?

Please head to the contact form and tell me all about your wedding and your veil ideas - I am wedding obsessed so love to know all the details!



How does the bespoke process work?

There is a dedicated page on my website telling you all about how your bespoke veil journey will look. Head to the Menu and click on 'Bespoke'. If you have any questions following that, please get in touch via the contact form. I can't wait to hear all about your wedding and your ideas for your bespoke veil!



Delivery

When do I recieve my veil?

I schedule in creating your veil 2 months before your wedding to ensure delivery is between 6 and 10 weeks before the big day. If you would like to recieve your veil on a different timescale, this ideally needs to be discussed when ordering so that I book you into the correct month.



Do you deliver to the USA?

Yes, I have many brides purchase all over the UK and beyond. Please contact me directly to discuss your destination and shipping charges. Please note, you may be required to pay customs charges once your parcel arrives at its country of destination.



Do you offer rush orders?

I always try to leave time in my monthly production schedule to accommodate rush orders. If you require a veil less than 8 weeks before your wedding, it is likely to be placed on a rush order which incurs a fee of 10-15% depending on design, timescale and time of year. Please get in touch to discuss options.



How is my veil packaged and how do I store it before my wedding day?

Your veil will be tissue wrapped into a Rebecca Anne box and sent along with a veil clip and plastic bag for hanging safely. I recommend carefully folding it in half to secure the comb and veil end into the clip to hang in the bag. If you have a trouser hanger and suit bag this is also a great way to protect your veil and avoid too much creasing - fold the veil longways and hang flat over the hanger. Veil tulle is a delicate fabric and so is likely to crease through transit and handling - it might be a good idea to ask your dress boutique to steam the veil when you collect your dress. If this isn't possible, hanging the veil in a steamy showeroom the night before your wedding will aid in dropping out any creases.



What delivery service do you use?

Your veil will be sent via Royal Mail using their Special Delivery service which is tracked, insured and will require a signature.



Payment

What payment types do you accept?

BACS, PayPal and Credit/Debit Card



Do I pay a deposit or pay in full?

Some brides choose to pay in full but, as standard, I ask for a 50% deposit to confirm your order and secure your spot in my design schedule. The remaning balance plus postage is due 2 months before your wedding when I commence creating your veil.



Do you offer payment plans?

I ask for a 50% deposit to secure your order. The remaning balance plus postage is due 2 months before your wedding when I commence creating your veil. I am always happy to discuss different options to spread the cost for my brides with personalised payment plans.